Massachusetts Facility Network

MassachusettsFacility Network

Health and Safety are our #1 priority

Learn what we are doing in response to COVID-19 (the coronavirus).

Welcome to the LogistiCare Facility Web Site for Massachusetts. This site hosts information and forms that medical facilities in Massachusetts can use to schedule transportation for their Medicaid members.

If you have general questions, please review the Massachusetts Facility Brochure and Frequently Asked Questions (FAQ) page. The remaining documents on this site include forms used to request transportation services as well as informational brochures you can provide to your Medicaid members.

The forms on this site are stored in PDF format. Your computer must have Adobe Acrobat Reader installed for you to be able to read and print the forms. If you do not have a copy of Adobe Acrobat, you can download it for free at

Please select one of the links on the top navigation to use the features of the site.

Our Commitment

We never lose focus on the human needs of our riders and the practical day-to-day challenges faced by their health care providers.