The level of service describes the type of service needed to transport a member. A member can travel by one of several levels of service based on their physical needs. See below:
Gas Reimbursement - LogistiCare provides mileage reimbursement to members or non-commercial drivers (i.e., not a qualified transportation provider but such as a relative or family member) who transport a member to his or her covered medical appointment. Mileage reimbursement will be paid at a specified rate per mile for each mile that the member is driven in the vehicle.
Mass Transit - Where available and suitable for the physical condition of the member. This will be the mode of transportation for ambulatory members who reside less than 1/2 of a mile from a transit stop and can walk that distance unescorted.
Livery - This is a member who is able to walk on their own or with the assistance of a walker or cane and able to be picked up and dropped of at the curb. This is curb to curb transportation.
Chair Car/Wheelchair - These will be members confined to a wheelchair that due to either physical weakness or mental impairment they must travel with their own wheelchair. If assistance is needed, please inform LogistiCare at the time the reservation is called in! Transportation companies may dispatch a vehicle with just a driver, no attendant.
Stretcher - These will be members who cannot transport in a wheelchair due to either a physical weakness or may be bed ridden and do not require any monitoring during transport.