The level of service describes the type of service needed to transport a member. A member can travel by one of several levels of service based on their physical needs. See below:
Mass Transit - Where available and suitable for the physical condition of the member. LogistiCare will provide mass transit coupons or tokens for riders traveling near a bus route.
Ambulatory - This is a member who is able to walk on their own or with the assistance of a walker or cane and able to be picked up and dropped off. This is door-to-door transportation.
Wheelchair - Available to members confined to a wheelchair that, due to either physical weakness or mental impairment, they must travel with their own wheelchair. If assistance is needed, please inform LogistiCare at the time the reservation is called in. Transportation with a wheelchair accessible vehicle will be provided. There will be no escort or attendant provided. Wheelchairs are not provided by LogistiCare or their providers.
Stretcher/BLS/ALS - Available to members who cannot transport in a wheelchair and who may be bedridden. BLS/ALS transport is provided by ambulance if the physician deems ambulance transport as appropriate.
Bariatric - Available to members that require specialized services/equipment due to their height & weight.